Salam dear sister, thank you for sharing your concerns. We sincerely apologize for the frustration this has caused.
Please understand that our products include a variety of printing techniques and fabric qualities, offered at different price points to ensure accessibility. Each piece reflects its respective materials and production standards.
We deeply value your feedback and are committed to improving our customer support. And we would like to offer you a free abaya on your next order. We hope this will provide you with a renewed and positive experience of our brand.
To better meet your expectations in the future, we encourage you to contact our customer service team before placing an order. Share your style and fabric preferences, and we will gladly recommend options that are better aligned with what you love.
Jazakallah khairan for your understanding. We truly hope to have the opportunity to restore your confidence in us.