Dear valued customer,
Thank you for your feedback and for sharing the photo of the damaged bracelet. We’re truly sorry for this unfortunate experience—it’s definitely not the standard we aim for.
To make it right, we would love to send you a brand-new bracelet with your next order, along with an extra hijab as a small gift from us to express our sincere apologies. If you’re happy with this solution, we kindly invite you to update or modify your review once you’ve received the compensation.
Please place your next order through this link: mariam-col.com/MINA, and enjoy free shipping with the discount code FREESHIPPING.
After placing the order, simply send your order number to feedback@mariam-col.com, and we’ll make sure your gifts are included.
If you have any further questions, feel free to contact us via email or WhatsApp. Thank you again for your understanding—we truly appreciate your support.
Warm regards,
Mariam’s Collection Team