Salam dear sister, thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the product did not meet your expectations.
Please note that lighting conditions can sometimes influence how details like shine and color appear in photos versus. However, we take your comments very seriously.
To help us better understand and address your concern, could you kindly share a few photos of the details of the product under natural lighting? Please send them to our customer service email, and we will immediately forward them to our product team for review and improvement.
We appreciate your input and are committed to ensuring our customers are satisfied. If there’s anything else we can assist with, please don’t hesitate to reach out.